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Frequently asked questions
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Frequently Asked Question
Product Related Questions:
Our EVA mats combine high-quality materials with precision design, and they are proudly made in the EU, manufactured under strict EU regulations to ensure superior quality and safety. Many competitors purchase rubber materials from China that don’t match the durability of our EU-made EVA. Our mats are specifically tailored for your car, designed to withstand wear and tear, and offer long-lasting performance. Plus, they’re eco-friendly and easy to clean, making them a premium choice for any car owner.
CustomEvaCarMats are made for all types of vehicles, from compact cars to luxury sedans and SUVs. No matter what you drive, you can enjoy the same level of customization and protection. We believe every car deserves the best!
CustomEvaCarMats are designed to fit your car perfectly, ensuring full coverage and protection for your vehicle’s interior. Unlike generic mats, our custom-fit mats prevent dirt, water, and debris from seeping underneath, providing better durability and a more polished look.
EVA mats offer several advantages over regular car mats:
Durability: EVA rubber is more resilient than traditional materials, providing long-lasting protection against wear and tear, spills, and stains.
Water Resistance: EVA mats are naturally water-resistant, making them easy to clean and ideal for trapping moisture, mud, and dirt without soaking through.
Custom Fit: Our EVA mats are specifically designed and custom-made for your car model, ensuring a perfect fit that covers all areas and prevents shifting during use.
Lightweight and Flexible: EVA mats are lightweight, making them easy to handle, remove, and clean. They also retain flexibility, ensuring they conform well to your car’s floor.
Non-Toxic and Eco-Friendly: EVA rubber is free from harmful chemicals and is environmentally friendly, making it a safer choice for you and your family.
Noise Reduction: The cushioning properties of EVA help reduce road noise, providing a quieter driving experience compared to standard mats.
Overall, EVA mats combine functionality, durability, and style, making them a superior choice for protecting your vehicle’s interior.
Definitely! By protecting your car’s interior from dirt, wear, and spills, our mats help maintain a clean and well-kept appearance, which can positively impact the resale value of your vehicle. And they looks really good!
Yes, EVA is engineered to thrive in any environment! Whether it’s rain, snow, or mud, our mats repel water, prevent stains, and withstand harsh weather. They also provide traction in wet conditions, making them a reliable companion for any season.
Definitely! With a range of color and border options, our mats can complement or enhance your car’s existing style. Whether you prefer a sleek, subtle look or something more vibrant, you can customize your mats to perfectly match your interior.
Actually, the lightweight nature of EVA is one of its biggest advantages. It offers incredible strength and durability despite its weight. The material is shock-absorbent, water-resistant, and built to last, ensuring your car mats provide lasting protection without adding bulk.
EVA (Ethylene Vinyl Acetate) rubber is a high-quality, durable, and flexible material commonly used for car mats. It offers excellent resistance to wear, water, and dirt, making it ideal for protecting your vehicle’s interior. EVA rubber is lightweight, easy to clean, and provides a non-slip surface, ensuring your custom car mats stay securely in place while driving.
Order Process:
Placing an order is simple. Browse our selection of custom EVA car mats, choose your car model, select your desired colors, and any additional custom options. Once you’re happy with your choices, add the items to your cart and proceed to checkout.
Yes! Our EVA car mats are fully customizable. You can select the color of the mat, the border, and the specific model of your car. Before you check out, you’ll be prompted to confirm your selections and make any final adjustments
After completing your checkout, you will receive a confirmation email with your order details. Our team will begin processing your order, and you’ll be updated with tracking information once your custom car mats are shipped.
We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment gateways
If you need to make changes to your order after checkout, please contact our customer support team as soon as possible. you have window to change order within next 24 hours. We’ll do our best to accommodate changes before production begins, but once the customization process starts, changes may not be possible.
Yes, you can cancel your order within 12-24 hours of placing it, as long as the production of your custom EVA car mats has not yet begun. To cancel, please contact our customer support team immediately. Once production starts, cancellations are no longer possible due to the custom nature of our products
Delivery and Returns
Delivery times depend on your location. For most EU countries, orders typically arrive within 2-5 business days after production is complete. You will receive a tracking number once your order is shipped, so you can monitor its progress.
Yes, we ship internationally to select countries. Shipping costs and delivery times may vary depending on the destination. During checkout, you will see the available shipping options for your location.
Once your order is shipped, we will send you an email with a tracking number. You can use this number to track your shipment through our carrier’s website and stay updated on its delivery status.
If your order is delayed or you suspect it has been lost, please contact our customer support team as soon as possible. We will work with the shipping carrier to locate your package and ensure it reaches you, or arrange a replacement if necessary.
Due to the personalized nature of our custom EVA car mats, we do not accept returns unless the product is defective or an error was made during production. If you receive a faulty product, please contact us within 14 days of delivery for a replacement or refund.
If you receive a defective product, please contact our customer support team within 14 days of receiving your order. Provide details of the defect along with photos, and we will guide you through the return or replacement process.
If your custom EVA mat doesn’t fit your car, please contact our customer support team immediately. Since each mat is tailored to your car model, there should be no sizing issues. However, if there’s a mistake in production, we will work with you to resolve the issue and provide a replacement. Be sure to include photos and details when reaching out.
Maintainance:
Our mats are easy to clean with just water, preasured watter and mild soap. This reduces the need for harsh chemical cleaners, which can harm the environment. Plus, their quick-drying nature means you can air dry them, avoiding energy use from dryers.
It’s best to clean your mats regularly—ideally every few weeks or whenever they appear dirty. This helps maintain their appearance and ensures they continue to protect your car’s interior effectively.
Actually, EVA mats are incredibly easy to maintain. Their water-resistant surface makes them easy to clean—just wipe them down or rinse with water. Unlike fabric mats that trap dirt and moisture, EVA mats repel debris, keeping your car cleaner for longer.
Yes, EVA is engineered to thrive in any environment! Whether it’s rain, snow, or mud, our mats repel water, prevent stains, and withstand harsh weather. They also provide traction in wet conditions, making them a reliable companion for any season.
Definitely! By protecting your car’s interior from dirt, wear, and spills, our mats help maintain a clean and well-kept appearance, which can positively impact the resale value of your vehicle. And they looks really good!
Environment Related Questions:
You can take your old car mats to the same facility where you recycle your tires. Simply ask your local auto service shop about recycling options, and they can point you in the right direction.
Yes! EVA (Ethylene Vinyl Acetate) is a recyclable material. It is considered more eco-friendly than traditional rubber or PVC mats because it does not release harmful chemicals during production or use, and it’s durable, reducing the need for frequent replacements.
EVA car mats are lighter and less resource-intensive to produce. Unlike traditional rubber mats, EVA does not require harmful chemicals or petroleum-based products during manufacturing, which helps reduce the overall carbon footprint.
Our mats are easy to clean with just water, preasured watter and mild soap. This reduces the need for harsh chemical cleaners, which can harm the environment. Plus, their quick-drying nature means you can air dry them, avoiding energy use from dryers.
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